Our laser engraving machines are versatile and can work with a wide range of materials, including wood, acrylic, glass, leather, metal (with appropriate coatings), paper, fabric, and more. Always check the material compatibility with the specific machine model before use.
Regular maintenance includes cleaning the lens and mirrors, checking the alignment of the laser beam, ensuring proper ventilation, and lubricating moving parts as needed. Refer to the user manual for detailed instructions specific to your model.
First, check the power supply and connections. Ensure the machine is properly ventilated and not overheating. If the issue persists, consult the troubleshooting section of the user manual or contact our technical support team for assistance.
Our laser engraving machines range from $500 for entry-level models to $5,000+ for industrial-grade machines. Pricing depends on the machine’s power, size, and additional features. Contact us for a detailed quote tailored to your needs.
Delivery times vary based on your location and the availability of the machine. Typically, orders are processed within 3-5 business days, and shipping takes 7-14 business days. Expedited shipping options are available upon request.
Our standard warranty covers manufacturing defects and hardware malfunctions for one year from the date of purchase. It includes free repairs or replacements for covered issues. Extended warranty options are available for purchase.
Our machines are compatible with popular design software such as Adobe Illustrator, CorelDRAW, LightBurn, and RDWorks. They also come with proprietary software for basic operations and design adjustments.
Technical specifications vary by model. Common features include laser power ranging from 40W to 150W, engraving areas from 12×8 inches to 40×28 inches, and compatibility with various file formats (e.g., DXF, BMP, AI). Check the product page for detailed specs.
Yes, many of our machines are designed with upgradeability in mind. You can upgrade components such as the laser tube, software, and additional accessories. Contact our support team for guidance on compatible upgrades.
Yes, we provide comprehensive user manuals, video tutorials, and live training sessions for beginners. Additionally, our customer support team is available to assist with any questions or issues you may encounter.
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